Raquel Beeby
Psychotherapy & Counselling

My role and responsibilities as your therapist

My role is to listen, reflect, and hold the space for what emerges. I will offer my observations and curiosities about what you are grappling with, and assist you with making meaning. If you find therapy difficult for any reason, particularly if you feel judged or misunderstood, it's important you let me know so we can talk through what can feel hard to say.

I commit to keeping a regular appointment time for you, with clear start and finish times. I’m unlikely to ask you to reschedule an appointment, and only in exceptional circumstances need to cancel.

I will maintain clear boundaries in our relationship. If we encounter each other outside the therapy room I will leave it to you to acknowledge me, if you wish to. I'll not be offended if you don’t.


Your rights and responsibilities as my client

Your role is to commit to attend regularly and be willing to explore your experience. You’re expected to pay my fee on the day of each session. I ask you to give me more than 48 hours’ notice for rescheduling or cancelling a session (whatever the reason). If you do not give me at least 48-hours’ notice by phone, text or email the full fee applies. 

Informed consent - It’s important you have enough information to assist making decisions about engaging and participating in psychotherapy and counselling.  I welcome your questions and feedback about what you find helpful or unhelpful as it’s always useful for your therapy.

Confidentiality - What you share with me in sessions, over the phone, or by email will be kept confidential. Protecting your privacy and your safety is important and we'll discuss this more in your first session.

Your rights as a client of psychotherapy and counselling services are protected by the Code of Health and Disability Services Consumers’ Rights. You have right to be treated with respect; the right to freedom from discrimination, coercion, harassment, and exploitation; the right to dignity and independence; the right to services of an appropriate standard; the right to effective communication; the right to be fully informed; the right to make an informed choice and give informed consent; the right to support; rights in respect of teaching or research; and, the right to complain.